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< PreviousHeadquarters in Hornberg Production facilities + logistics Sales and marketing offices Showrooms/Training Center + Virtual Showroom DURAVIT WORLDWIDE COMPANY | GLOBAL PRESENCE 10 1 10 27 15 GRI 2-1 GRI 2-6DURAVIT SUSTAINABILITY REPORT 2020–2022 11 GERMANY Headquarters in Hornberg Production facilities in Hornberg Meissen Schenkenzell Logistics in Achern Achern Meissen Hornberg Schenkenzell DURAVIT SUSTAINABILITY REPORT 2020–202212 COMPANY | PRODUCT SEGMENTS As a complete bathroom manufacturer, we offer the optimum solution for a range of requirements. Perfectly attuned in aesthetic and functional terms, the product range offers a wide variety of handrise basins, washbasins, and countless variants of matching bathroom furniture. Matching toilets, urinals, and bidets as well as shower trays, bathtubs, and whirltubs ideally round out the design of the bathroom. The various Sen- soWash ® shower-toilet models ensure additional comfort and hygiene, and are constantly undergoing further development. Faucets and accessories complete the product range and are an excellent match for our bath- room designs. PRODUCT RANGE GRI 2-6 CeramicFurnitureDURAVIT SUSTAINABILITY REPORT 2020–2022 13 Wellness technologies Faucets and showerheads Accessories14 We supply our markets via a range of sales channels – from traditional retail through to our online platform – with the lion’s share in the traditional wholesale segment and project business. While our focus in Germa- ny is on the three-stage sales process and the unique expertise of wholesalers and dealers in terms of giving advice even within the multi-channel strategy, our internationally oriented sales network provides advice to global partners and customers. Our colleagues in 27 international sales offices support not only installers, designers, and architects, but also developers and design lovers. Our aspiration for the future is to focus even more on the individual requirements of our partners and customers via targeted offers tailored to the circumstances of the respective national and regional markets. Installers, dealers ArchitectsPlanners Project managers CUSTOMERS AND MARKETS GRI 2-6 COMPANY | PRODUCT SEGMENTSDURAVIT SUSTAINABILITY REPORT 2020–2022 15 Renovators Interior designers Builders Design lovers16 A strong brand is an increasingly significant factor for success in the global competitive environment in which we operate. To ensure even clearer market placement in the future, we have analysed our brand iden- tity and identified four key core brand values. Going forward, this tighter brand identity will be expressed through an even more distinctive external appearance and can already be seen in the introduction of our global slogan “Upgrade your everyday.” DESIGN — The design we surround ourselves with us has a sig- nificant influence on how we feel. Design is emotion. It needs to adapt to people’s needs and imbue a sense of aesthetics into everyday objects. For that reason, every product needs to be designed to be sustainable. That means durable products that are sustainable in terms of both manufacturing and use, and remain functional in the long term. We work with an international network of designers to achieve this at the global level. These include world-renowned designers such as Philippe Starck and Cecilie Manz, as well as young talents including Bertrand Lejoly and Kurt Merki Jr. We combine new ideas with our own expertise to produce varied designs and innovative approaches that are as indi- vidual as they are stylish and exclusive. EXCELLENCE — The realization of sophisticated designs requires a high degree of technical expertise combined with skilled craftsmanship. We can draw on these at our development centers and production plants at 10 locations around the world. The perfect combination of craftsmanship and tech- nology that sets us apart is mainly the result of lov- ing attention to detail. Our employees are the life- blood of our products – they are masters of their art and create a perfect overall aesthetic. This aspira- tion to achieve the utmost excellence has deep roots and can be seen in all our processes, from R&D all the way to our Customer Service team, and in the more than 200 years of our company’s history. WHAT THE DURAVIT BRAND STANDS FOR GRI 2-6 COMPANY | BRAND VALUESDURAVIT SUSTAINABILITY REPORT 2020–2022 17 WELL-BEING — The bathroom is where we refuel and prepare for the day. It is a room that affords us moments of peace and relaxation away from the stresses of everyday life. Regular rituals contribute to a general sense of well-being. These experiences go all the way back to our child- hoods, and we often retain the same rituals through all stages of our lives. Our goal is to help create a place of personal sanctuary. RESPONSIBILITY — We take responsibility for the environment, our em- ployees, and future generations. We seek to treat our resources with respect and create a working en- vironment for our employees in which everyone feels comfortable. We aim to develop products that are equal to any situation in life – special moments that we spend engaging in our personal rituals and interactions with our families and people we love. It is our re- sponsibility to provide especially long-lasting and sustainable products to make this a reality.OUR CLIMATE MISSION 18 The goal: To be an exclusively climate-neutral business around the world by 2045. That is why we have em- barked on a climate mission that is as ambitious as it is comprehensive. As a company with roots deep in the Black Forest region that has also become a global player, we feel a special sense of obligation to the concept of sustainability: “When we talk about taking on responsibility, we’re not only thinking about our company, but above all the next generations,” said Duravit CEO Stephan Tahy. We aim to rely on carbon offsetting as little as possible. The climate mission is just one component of our overarching sustainability strategy, which was drawn up in conjunction with a leading management consultancy in the sustainability field and is based on the United Nations Sustainable Development Goals (SDGs). Alongside the measures relevant to climate change (“climate”), the core of the strategy is made up of the following areas of focus: “water”, “resources”, and “people”. We check the effectiveness of the measures we have initiated, and adapt, expand, and enhance them wherever expedient. We have no doubt that ceramic – a sustainable material that has proved its worth over millennia – has a place in a climate-neutral future, too. After all, as one of the oldest materials used by human culture, there is much to commend ceramic from a sustainability perspective. Stability, robustness, and use of purely nat- ural materials lend itself to properties that, from the outset, go a long way towards satisfying the require- ments for preserving the environment and saving resources. Most of our ceramic products also come with a lifetime guarantee. Throughout the company, we are constantly seeking ways to conserve resources, limit our use of raw mate- rials, and reduce emissions as much as possible. As part of the comprehensive package of measures, all of our German manufacturing facilities and our central warehouse already use electricity generated exclusive- ly from renewable energies. Solutions, some of which were developed in-house, continue to reduce energy and resource requirements in the production process, waste heat is reused consistently, and wastewater is treated. PEFC-certified furniture production (PEFC/04-31-2357) that adheres to the principles of sustainable forestry together with “local for local” production methods that ensure shorter transport routes are further key aspects of the measures we have introduced. At the same time, the global energy crisis has shown beyond a shadow of a doubt that the challenges we face are enormous. In order to turn our ambitious climate targets into a reality around the world, a disruptive transformation in ceramic production is required. A key milestone is to reduce carbon emissions by 20 percent by 2030 compared to 2019 levels. We are com- mitted to questioning old certainties and are willing to invest in order to find and implement new ways of achieving a sustainable future. We are considering and assessing a number of potential measures, including obtaining electricity from re- newable energies around the world. A key milestone will be putting the first renewably powered electric ceramic furnace into operation in 2025 (see page 40 et seqq.). Stephan Tahy explained: “At the present time, the move away from fossil fuels isn’t just an ecological concern, but also a conscious political decision. To quote the German Finance Minister: ‘Renewable energies free us from dependencies. Renewable energies are therefore the energies of freedom.’.” At the same time, we are also looking at increasing the deployment of recycled or renewable materials – just one piece of the sustainability package that we are constantly assessing and enhancing. GRI 2-23 COMPANY | SUSTAINABILITY MANAGEMENTDURAVIT SUSTAINABILITY REPORT 2020–2022 19 ...we’re increasing the proportion of products with water-saving technologies to more than 80 percent ...we’re reducing global carbon emissions (Scope 1, 2, & 3) by 20 percent ...we’re increasing the proportion of recycled materials in our products to an average of 30 percent ...we’re investing 0.5 percent of our annual company profits in global partnerships as well as in maintaining a high level of employee satisfaction SUSTAINABLE GOALS BY 2030Next >